Shipping Policy

Shipping Policy - Liliuk | BBQ & Fridges UK

Shipping Policy

UK Delivery Services

Liliuk offers nationwide shipping across the United Kingdom, including Northern Ireland. We partner with trusted carriers to ensure your BBQ equipment and refrigeration products arrive safely and on time.

Shipping Options & Timeframes

Service Delivery Time Cost Details
Standard Delivery 3-5 business days £4.99 (Free on orders over £150) Mainland UK only
Express Delivery 1-2 business days £9.99 Order by 1 PM for next-day delivery
Large Item Delivery 5-7 business days £19.99 For BBQs, large refrigerators, and outdoor kitchen units
Northern Ireland 5-7 business days £14.99 Additional delivery time required

Processing Time

All orders are processed within 1-2 business days (excluding weekends and public holidays). You will receive a shipping confirmation email with tracking information once your order has shipped.

Large Item Delivery Information

Due to the size and weight of BBQ equipment and refrigerators:

  • Delivery is to the ground floor only
  • Customers must be present to sign for delivery
  • Please inspect packages before signing
  • Delivery personnel are not required to assemble or install products

International Shipping

Currently, we only ship within the United Kingdom. We do not offer international shipping outside the UK at this time.

Tracking Your Order

Once your order ships, you will receive an email with a tracking number. You can track your package using our website or directly through the carrier's website.

Delivery Issues

If you experience any issues with your delivery:

  • Damaged package: Refuse delivery and contact us immediately
  • Missing package: Contact us if tracking shows delivered but you haven't received it
  • Delivery delays: Contact us if your package is significantly overdue

Contact our support team: OlimpiaMowbray80@hotmail.com or +44 7873 212136

Holiday Shipping Schedule

During peak seasons (May-August) and holidays, please allow additional processing and delivery time. We will post specific holiday shipping deadlines on our website.